Delivery Policy

  /  Delivery Policy

1. General Information

All orders are subject to product availability.

2. Delivery Time

Estimated delivery times are posted under the Pelican Zone shipping details. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on Saturdays or Sundays. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

4. Delivery Instructions

[You can provide special delivery instructions on the check-out page of our website.]

5. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page. Sales tax is charged according to the province or territory to which the item is shipped.

6. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at 1-800-614-0202 or via email at sales@pelicanzone.com

7. Questions

If you have any questions about the delivery and shipment or your order, please contact us at 1-800-614-0202 or via email at sales@pelicanzone.com

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